Privacy Policy

MG Company (mgc.boutique) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and manage the information you provide to us when using our services.

Information We Collect

When you use our services, we may collect the following types of information:

  • Personal Information: This may include your name, email address, shipping address, and payment details.
  • Order Information: Details about the products you order through our services.
  • Communication Information: Correspondence between you and MG Company (mgc.boutique), including emails and messages exchanged through our platform.
  • Usage Information: Data about how you interact with our website and services, such as browsing history, IP address, and device information.

How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfilling Orders: Processing and delivering orders you place through our services.
  • Customer Support: Providing assistance and resolving inquiries related to your orders or account.
  • Improving Services: Analyzing usage data to enhance and optimize our website and services.
  • Marketing: Sending promotional offers, updates, and other marketing communications with your consent.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments of our systems.

Third-Party Disclosure

We may share your information with third-party service providers, such as shipping carriers and payment processors, to fulfill orders and provide necessary services. We ensure that these third parties adhere to strict data protection standards.

Your Rights

You have the right to access, update, or delete your personal information held by us. If you have any questions or concerns about how your data is handled, please contact us using the information provided below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us

Shipping Policy

This Shipping Policy outlines the shipping procedures, costs, delivery times, and any restrictions for orders placed with MG Company (mgc.boutique). By making a purchase from our website, you agree to abide by this Shipping Policy.

1. Shipping Methods

a. We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Takes approximately 21 days for delivery.
  • Expedited Shipping: Takes approximately 14 days for delivery.
  • International Shipping: Takes approximately 21 days for delivery. Additional charges or customs fees may apply depending on the destination.
  • International Expedited Shipping: Takes approximately 7 days for delivery. Additional charges or customs fees may apply depending on the destination.

2. Shipping Costs

a. Shipping costs are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed at checkout before you complete your purchase.

3. Processing Time

a. Orders are typically processed and shipped within [number of business days] business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays.

4. Delivery Times

a. Delivery times vary depending on the shipping method selected and the destination of the package. Estimated delivery times are as follows:

  • Standard Shipping: Approximately 21 days.
  • Expedited Shipping: Approximately 14 days.
  • International Shipping: Approximately 21 days.
  • International Expedited Shipping: Approximately 7 days.

b. Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on factors such as customs processing, postal delays, and unforeseen circumstances.

5. Tracking Information

a. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.

6. Shipping Restrictions

a. We may be unable to ship certain products to specific locations due to legal restrictions or carrier limitations. If we are unable to fulfill your order due to shipping restrictions, we will notify you promptly and provide a full refund.

7. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:

  • Email: mglobal2021@mail.ru, info@mgc.boutique

Terms of Service

These Terms of Service (“Terms”) govern your use of the MG Company website (mgc.boutique) and any related services offered by MG Company. By accessing or using our website, you agree to abide by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.

1. Use of Website

a. You must be at least 18 years old to use our website or purchase products/services from MG Company.

b. You agree to provide accurate and complete information when using our website or placing orders.

c. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

2. Products/Services

a. Our website may provide information about products and services offered by MG Company. We reserve the right to modify or discontinue any product or service at any time without prior notice.

b. Prices for our products/services are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of our products/services.

3. Payment and Billing

a. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

b. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred.

4. Intellectual Property

a. All content included on our website, such as text, graphics, logos, images, and software, is the property of MG Company or its content suppliers and protected by copyright laws.

b. You may not reproduce, distribute, modify, display, perform, or transmit any of the content on our website without the prior written consent of MG Company.

5. Limitation of Liability

a. In no event shall MG Company, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or services.

6. Governing Law

a. These Terms shall be governed by and construed in accordance with the laws of Azerbaijan Republic without regard to its conflict of law provisions.

7. Changes to Terms

a. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

When ordering, make sure that your orders do not violate state customs rules. We do not bear any liability for violations of these rules.

Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: mglobal2021@mail.ru

Please note that it is legally allowed to cross the border by the countries you are ordering from and not illegal. Because some products are not allowed to enter the state borders by some countries. If you place an order and it gets stuck in customs, if you are fined, the payment made to our company is not refunded and we are not responsible for it.

Refund, Resend, and Returns Policy

This refund policy is to be used as a resource by customers who work with mgc.boutique (“MGC”). Please review the following policies carefully. ALL DISPUTES SHALL BE OPENED ON MGC. OTHERWISE, MGC WILL BLOCK YOUR ACCOUNT PERMANENTLY. MGC offers a quicker dispute solution and will appreciate it a lot if you provide: a. Photos or videos of the damaged item to prove damage. If the photo cannot prove the products are damaged, please upload the video. b. Screenshot of the e-mail or dispute received including name, date and content. In other words, a customer has sent the complaint (Through PayPal Dispute or other Gateway, e-mail, etc.). c. The products need to be returned to MGC if our Dispute Team asks for a return in Disputes. Except for the important interpretation, MGC will make a refund, resend, or accept the return for any of the following cases:

  1. Orders Delayed. Orders are lacking tracking information, in transit, pending, expired 60 days after orders departed from MGC warehouse. Following countries and shipping methods may be different: a. For orders shipped to the USA, it will be counted 45 days after orders departed from MGC warehouse. b. For Brazil, it is after 110 days counting from the date that order departed from MGC warehouse due to the strict customs clearance at Brazil. c. For CJPacket Liquid Line to all counties, MGC will deal with your dispute for delayed orders after 100 days counting from the date that order departed from MGC warehouse. d. For some special shipping methods, MGC cannot deal with your disputes. (See the following important interpretation) Notes: Sometimes, the order had arrived at the nearest post office to the buyer and make it pending because of insufficient address, package unclaimed, no such number, etc. It will be much more convenient for clients to contact local post office or go to the post office for delivery. Due to such conditions as national realities, phone numbers, and religious beliefs in Israel, packages will be normally delivered to self pick-up cabinets, which may lead to packages being long overdue. Therefore, it will be much more convenient for clients to contact the local post office or go to the post office for delivery. Sometimes, local tracking numbers may show a sign for delivery, but the end customer claims that the package has not been received. In such cases, MGC will spare no effort to verify the real situation, which could be a long process (1-2 months), but there is no guarantee that of a positive result.
  2. Orders not Received. MGC will not deal with the refund or resend if the tracking information shows the order is delivered. a. If Your clients do not receive the package, a non-delivery certification issued by the local post office with an official seal is necessary. b. Tracking information alert. The tracking information shows Alert, the reasons are listed as below: a) Incorrect/insufficient address. b) No such number. c) Unknown recipient. d) Refused. e) Do not pick up in time. f) No safe delivery location. g) Uncleared customs. h) Others. Notes: a. The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, Your clients need to pick up the package by themselves. Otherwise, the product will be returned to the sender, our logistics company. During the return, MGC takes no responsibility if products have been lost. b. If the logistics company provides return service to China, MGC will put the products in your private inventory and will not refund them when we receive the returned items. c. MGC cannot offer a refund or resend if you don’t process the undelivered orders or packages destroyed by logistics companies.
  3. Products Damaged. MGC offers a full refund or a replacement if packages arrived are badly damaged. MGC offers a partial refund or a replacement if packages arrived partially damaged (except thread, slightly wrinkled, small scratches etc.). Notes: a. For fragile products, a refund is highly recommended. b. For damaged packing boxes, MGC cannot offer any refunds or other after-sale services due to the long-distant international delivery. c. For ordinary, electronic products, Your clients shall complain or open a dispute to you within 30 days after packages are delivered. d. For service products, MGC refunds you the cost of the product which is the price in China market. If you have MGC quality inspection service. Otherwise, MGC will not take any responsibility for them. (See the following important interpretation > Service products)
  4. Incorrect or Missing Products. MGC has a strict quality control process before products are dispatched. MGC will deal with incorrect or missing products as follows: a. For incorrect products, MGC offers a full refund or replacement. b. For products with wrong color, size which doesn’t affect product function, etc., MGC offers a refund or resend if you provide a screenshot of your clients’ complaint including name, content and date. c. For parts missing which doesn’t affect product function, MGC may refund partially or resend the missing part; for parts missing which affect product function, MGC will resend the product only. d. For accessories, MGC will resend the accessories. Notes: For size problem, MGC will appreciate it a lot if you can measure the product according to the correct measurement method and provide us the photo of measurement. Then, our dispute team will deal with your disputes quickly.
  5. Orders Cancellation. For orders cancellation, MGC offers a full refund before products are processed by warehouses. a. After payment, POD orders cannot be canceled as it is customized. b. After payment, preorder inventory orders cannot be canceled as it is special products and only available for you. c. After payment, video and photo orders cannot be canceled as MGC has planned and prepared for you after payment. Important Interpretation
  6. Deadline of Opening Dispute. You cannot open a dispute if the order status is closed. Your dispute cannot be resolved when tracking information from a third party is untraceable. Important Interpretation
  7. Deadline of Opening Dispute. You cannot open a dispute if the order status is closed. Your dispute cannot be resolved when tracking information from a third party is untraceable.
  8. Shipping Method Limits. Some shipping methods are not trackable when orders arrived at some Countries, States, or Cities. MGC lists those shipping methods in advance and will not accept any disputes when you choose those shipping methods to some countries, including: PostNL、Electric PostNL、CJPacket Eub、CJPacket Postal Route、CJPacket Postal、CJPacket Railway Economy. Notes: When choosing certain shipping methods, the remote addresses will be charged additional cost.
  9. Destination Limits. Due to limited international transportation, MGC will not accept any disputes when your orders are shipped to the following countries:
  10. Brunei, Cambodia, Laos, Vietnam, Andorra, Guernsey, Gibraltar, Greenland, Canary Islands, Iceland, Jersey, Liechtenstein, Monaco, San Marino, Vatican, Bahrain, Kuwait, Afghanistan, Antigua, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados Bangladesh, Burkina Faso, Burundi, Benin, Bermuda, Bolivia, Bahamas, Bhutan, Botswana, Belarus, Belize, Democratic Republic of the Congo, Central African Republic, Congo, Cote d’Ivoire, Cook Islands, Cameroon, Costa Rica, Cuba, Cape Verde, Djibouti, Dominica, Dominican Republic, Algeria, Ecuador, Eritrea, Ethiopia Fiji Islands, Falkland Islands, Micronesia, Faroe Islands, Gabon, Grenada, Georgia, French Guiana, Ghana, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Guatemala, Guam, Guinea Bissau, Guyana, Honduras, Haiti, Iraq, Iran, Jamaica, Jordan, Kenya, Kyrgyzstan, Kiribati, Comoros, Saint Kitts, North Korea Kosovo, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Sri Lanka, Liberia, Lesotho, Libya, Morocco, Moldova, Montenegro, Madagascar, Marshall Islands, Republic of North Macedonia, Mali, Myanmar, Mongolia, Saipan, Martinique, Mauritania, Montserrat, Mauritius, Maldives, Malawi, Mozambique, Namibia New Caledonia, Niger, Nigeria, Nicaragua, Nepal, Nauru, Niue, Oman, Panama, Peru, Tahiti, Papua New Guinea, Pakistan, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Rwanda, Solomon Islands, Seychelles, Sudan, St. Helena, Sierra Leone, Senegal, Somalia, Suriname, Republic of South Sudan Sao Tome and Principe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Tajikistan, Timor Leste, Turkmenistan, Tunisia, Tonga, Trinidad and Tobago, Tuvalu, Tanzania, Ukraine, Uganda, Uruguay, Uzbekistan, Saint Vincent Island, Venezuela, British Virgin Islands, United States Virgin Islands, Vanuatu Samoa, Bernel, Curacao, Saint Eustacius, Saint Martin, Nevis, Somaliland, Saint Bafulimi, Yemen, Mayotte Island, Zambia, and Zimbabwe.
  11. Return. Products can be returned to MGC China warehouses only. But we do not suggest returning products to our warehouses, because the international shipping cost is high and it takes at least 3 months to arrive at MGC China Warehouse. Most of them will be lost during the return. Also, most of the returned products will be damaged on the way.
  12. a. If you indeed want your buyer to return the products, please follow these steps: How to return products to MGC warehouse.
  13. b. Please return products within 30 days after receiving products.
  14. Service Products. Service products apply to the following interpretation.
  15. a. Any disputes arising from products damaged or shipping delayed, MGC may not refund the product cost.
  16. b. Any disputes arising from bad quality, MGC may not accept as the supplier is not MGC.
  17. c. For service products without MGC’s quality checking inspection, MGC may not accept the disputes.
  18. Unacceptable Disputes. MGC shall not accept any unreasonable disputes, including but not limited to:
  19. a. The buyer does not like it.
  20. b. The product description is not real.
  21. c. Products smell unusual.
  22. d. The buyer ordered the wrong items or SKU.
  23. e. The shipping address was provided incorrectly.
  24. f. Product difference was negotiated in advance.
  25. g. Tracking information deleted by logistics companies or local post offices.
  26. h. In some cases, packages returned/discarded/detained due to the consignee’s failure to comply with the work of customs clearance in line with the foreign trade policies of certain countries.
  27. MGC always try to offer the best service. If you have any other questions, please feel free to contact us.

Return Policy for mgc.boutique

We want you to be completely satisfied with your purchase from mgc.boutique. If for any reason you are not happy with your order, we offer hassle-free returns within 14 days of receiving your items. Please review the following return guidelines carefully:

  1. Eligibility:
  • Items must be unused, unworn, and in the same condition as received.
    • All original tags and packaging must be intact.
    • Personalized or customized items cannot be returned unless there is a manufacturing defect or an error on our part.
  • Initiate a Return:
  • To initiate a return, please contact our customer service team at info@mgc.boutique/+994517165437 within 14 days of receiving your order.
    • Provide your order number and a brief explanation of the reason for the return.
    • Our customer service team will guide you through the return process and provide you with a return authorization number (RMA).
  • Return Shipping:
  • Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
    • Please securely package the items to prevent damage during transit.
    • We recommend using a trackable shipping method for your return and retaining proof of postage.
  • Refund Process:
  • Once we receive your return and verify that it meets our return eligibility criteria, we will process your refund.
    • Refunds will be issued to the original payment method used for the purchase.
    • Please allow 30 business days for the refund to reflect in your account.
  • Exchanges:
  • We currently do not offer direct exchanges. If you need a different size, color, or item, please return the original item(s) for a refund and place a new order.
  • Exceptions:
  • Final sale items are not eligible for return or exchange.
    • Returns received outside of the specified return period may be subject to refusal or a restocking fee.
  • Contact Us:
  • If you have any questions or concerns regarding our return policy or the status of your return, please don’t hesitate to contact our customer service team at info@mgc.boutique/+994517165437.

Thank you for shopping with www.mgc.boutique. We appreciate your business and strive to provide you with the best possible shopping experience.